WEATHER EVENT

MetService has advised that the North Island is expected to be impacted by Cyclone Vaianu between Saturday and Monday. Electricity supply may be affected during severe weather events. We recommend having an emergency response plan ready, in case it is needed. Take care and stay safe. For further weather updates, please visit MetService.

 

Mercury Customer in Grey Shirt and Yellow T-Shirt

KIRITAHI CUSTOMER.

We aspire to put customers at the heart of our business and for them to trust us to deliver innovative services that provide value and convenience.
WHAT WE’RE DOING TO HELP
HERE TO HELP
We have a Here to Help programme, including a dedicated team empowered to work directly with our customers and offered tailored solutions based on their needs. .
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e.TRANSPORT
We’re leading the way when it comes to e.transport and helping Kiwis go electric.
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HIDDEN HARDSHIP RESEARCH
We focused on changing how we support customers in “hidden” hardship following a joint research project with Genesis Energy and community groups
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