MOBILE STANDARD CHARGES.
GET 3 MONTHS FREE* MOBILE!
Get your first 3 months free on your monthly mobile plan when you bundle mobile with another service, including electricity, gas or broadband.
*Terms and eligibility apply.
*3 Months Free mobile only applies to the monthly charge for your chosen plan. It does not apply to other charges such as Add-Ons, Auto Allowances, or texts/calls outside of what is included with your plan. To retain the 3 Months Free offer on your mobile plan, you need to keep at least one energy or broadband service with Mercury, and stay on the same mobile plan, for the duration of the 3 Months Free offer. If you switch or terminate all your energy and broadband services, or change your mobile plan: 1. in the first month, you will lose three months free; or 2. in the second month you will lose two months free; or 3. in the third month you will lose one month free. A mobile number is only eligible to receive the 3 Months Free offer once. Not available to customers who have had the 3 Months Free mobile offer with Mercury NZ Limited in the last 12 months. General residential and mobile terms apply.
STANDARD CHARGES
Voice Calling Charges
Voice calling charges include any calls made to another number, and do not use an app or video. Voice calls to standard New Zealand & Australian mobiles and landlines are only charged at standard rates once your mobile plan, and any Add-Ons you may have, are used up.
| Rating | Price | ||
|---|---|---|---|
| Voice call to a Mercury mobile | Minute + Second | Free | |
| Voice call to any NZ mobile (any network, anytime) | Minute + Second | $0.69 | |
| Voice call to a standard NZ landline (anytime) | Minute + Second | $0.69 | |
| Voice call to standard mobiles and landlines in Australia | Minute + Second | $0.69 | |
| Voice call to standard mobiles and landlines in Ireland, UK, USA, Canada, Europe, South Africa | Minute + Second | $0.69 | |
| Voice call to standard mobiles and landlines in Hong Kong, Japan, North Korea, South Korea, Malaysia, Singapore, Taiwan, China, Indonesia, India, Phillippines, Thailand | Minute + Second | $1.49 | |
| Voice call to standard mobiles and landlines in Pacific Islands (American Samoa, Cook Islands, French Polynesia, New Caledonia, Papua New Guinea, Solomon Islands, Tonga, Vanuatu, Western Samoa, Fiji) | Minute + Second | $1.49 | |
| Voice call to standard mobiles and landlines to Rest of the World* | Minute + Second | $1.49 | |
| Voice call to 0800 or 0508 numbers | Minute + Second | Free but you will be charged for any additional fees that may be charged from the 0800 provider. Check with individual providers first. | |
| Voice call to 0900 numbers | Minute + Minute | $0.30 but you will also be charged for any additional fees from the 0900 provider. Check with individual providers first. | |
| Voice call to 018 directory services (domestic and international) | Minute + Second | $2.00. If you choose to Direct Connect to the number, an additional fee of $0.51 plus $0.20 per minute applies. | |
| Voice call to Emergency Services (111 and 105) | Free but please note you may be charged at $6.00 per a false call. | ||
| Voice call to Satellite | Minute + Second | $19.99 | |
| Voice call to Maritime | Minute + Second | $16.99 | |
| Voice call to Antarctica/Scott Base | Minute + Second | $1.49 | |
| Voicemail Retrieval | Free | ||
| 3 Way Calling | Minute + Minute | $0.30 |
Voice calling charges in the table above are charged on a minute + minute or minute + second basis, meaning that there is a minimum one minute charge per call, and calls are charged per minute or second after that.
*Voice call - Rest of the World includes:
Video Calling Charges
Video calling refers to any calls you make where you opt to use your video call function (excluding calls made from an App).
| Rating | Price | |
|---|---|---|
| Minute + Minute | $0.69 | |
| Minute + Second | $1.49 | |
| Minute + Second | $1.99 |
Video calls are charged on a minute + minute or a minute + second basis, meaning that there is a minimum one minute charge per call, and calls are charged per minute or per second after that.
SMS and MMS Charges
See below charges for text messages (SMS) and photo/video messages (MMS) sent with various file formats, and to different providers and locations.
| Rating | Price | |
|---|---|---|
| Per text | Free Included in plan |
|
| Per text | $0.30 | |
| Per message | $0.50 | |
| Per message | $0.60 | |
| Per message | Free | |
| Per message | $1.25 | |
| MMS (Video Message) to any NZ mobile on any other network (anytime) | Per message | $1.25 |
| Per message | $1.25 | |
| Per message | $0.60** | |
| MMS (Video Message) to any international mobile |
Per message | $1.25** |
*Video Call - Rest of the World includes: All countries excluding Australia
**Note: service not guaranteed due to varying partner networks.
Data Charges
There are no standard rates for data. If you use all the data within your plan allowance, and any applicable Add-On or Auto Allowance data, you will need to purchase an additional Data Add-On to continue using data services, or wait for your monthly plan to renew.