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Whether you're looking at a new home or already packing, we're ready to move with you. To organise moving your Mercury services to a new address, please call us on 0800 10 18 10.
To process your move, we’ll need the following details from you:
Your confirmed move in date
Your new address
Which services you’d like to move or connect
Once your moving date is confirmed, it’s best to let us know as soon as possible, or at least a few days before, so we can move your services. If you’ve already moved into your new house, please contact us so we can have your services moved.
If you’ve already moved into your new home, please contact us so we can have your services moved.
If your new home is already connected with another provider, you can switch to Mercury by contacting us, or view our available offers.
If you need to change your move date, cancel your move, or cancel your services, please contact us.