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STAY CONNECTED

To keep your services connected at your property, we need to hear from you. It's quick and easy to stay connected with Mercury.
READY TO JOIN US?
Explore our latest offers for electricity, gas, broadband, and mobile.

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need your business connected?
Find out more about our partner deals and how we can support your business.

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Powerswitch
A free and independent energy price comparison site. Check it out to make sure you’re on the right plans for your needs.
VISIT POWERSWITCH

NEED EXTRA SUPPORT? 

Money Talks

Help people find their way through Work and Income processes and entitlements and supports them to manage their money. Visit moneytalks.co.nz.

Debt Relief Foundation

Aim to help more New Zealanders get on top of problem debt without judgement. Visit debtrelief.org.nz.

EnergyMate

Offer a free in-home energy coaching service in select locations across Aotearoa New Zealand. Visit energymate.nz.

Good Shepherd

Provide small loans with no interest for essential items and support with unmanageable debt. Visit goodshepherd.org.nz.

Money Sweet Spot

Provide debt consolidation financial reset loans. Visit moneysweetspot.co.nz.

Christians Against Poverty

Provide practical debt help, made possible through partnerships with 46 local churches. Visit capnz.org.

Age Concern Auckland

Provide specialised services and support for over 65s. Visit ageconcernauckland.org.nz.

Kootuitui

Address financial challenges by empowering Papakura residents with the tools and knowledge to take control of their finances. Visit https://kootuitui.org.nz/kootuitui-budget-service.

Auckland City Mission Dedicated to providing help whenever it's needed. Every day, they respond to poverty and great need within our city. Visit aucklandcitymission.org.nz/get-help.

UNHAPPY WITH OUR SERVICE?

If you have any concerns about our service, please call 0800 10 18 10. You can also visit our complaints page for more information or to submit a complaint.
In the unlikely event we can’t resolve your complaint, you can get free and independent advice on electricity and gas by contacting Utilities Disputes on 0800 22 33 40 or visiting udl.co.nz.
VIEW OUR COMPLAINTS PAGE